HelloARI logo: vinyl signs and identity design home«    web design«    sign design«    photography«    blog«    contact« 

web design and wordpress development 94114
blog»
san frnacisco web design

Yelp negative reviews: Take a Deep Breath

0 Flares 0 Flares ×

people hate us on yelp

I often hear from clients who are unhappy with negative reviews or missing reviews on Yelp. More often I hear small businesses that rave about what a boon Yelp has been to their bottom line. Here’s some advice for small business owners on what to do with those pesky negative reviews:

The site removes reviews in cases where there is a conflict of interest (for instance, if the review has been written by a competitor). Other grounds for removal include hearsay, hate speech, and attacks that are unrelated to the customer experience.

via Take a Deep Breath (inc.com)

And the Times wrote about a new suit against Yelp just this week.

0 Flares Twitter 0 Facebook 0 Google+ 0 LinkedIn 0 Email -- 0 Flares ×
This entry was posted in Product Reviews, Web Design and tagged . Bookmark the permalink. Post a comment or leave a trackback: Trackback URL.

Post a Comment

Your email is never published nor shared. Required fields are marked *

You may use these HTML tags and attributes <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

*
*

 

0 Flares Twitter 0 Facebook 0 Google+ 0 LinkedIn 0 Email -- 0 Flares ×
© 2016
contact  |  links  |  rss