E*TRADE
A leader of online trading, migrating to phone-based stock trading was a natural evolution. Now E*TRADE provides clients self-service access to their portfolios and real-time trading anywhere anytime with 1-800-STOCKS1.
1,000,000,000
1 billion cell phones are in use worldwide, showing the demand for access anytime, anywhere increasing.
Domino's
Tellme has wanted to be able to order a pizza using speech and Internet technologies. Working with Domino’s, we can at least help you find the nearest Domino’s pizza restaurant with the 1-800-DOMINOS store locator application!
Orbitz
Needing both the ability to automate incoming customer service calls and outbound customer flight notifications, Tellme’s platform could manage both requirements for Orbitz.
Hewitt
Working with Tellme was an easy way for Hewitt to build 401(k) investment management applications for employees. Today more than 30 Hewitt customers access their 401(k) plans using Tellme’s network.
Verizon
Providing voice activated dialing for the 250,000+ Verizon employees, Tellme powers Verizon’s employee voice portal.
Main Menu: Customer Service
Tellme designed and now handles the main menu customer service calls to one of the country's most well known 800 numbers for package shipping and related services.
American Airlines
Just in time for the holiday travel rush, Tellme worked with American to design and deploy a baggage claim application that could automatically update callers on the status of mishandled baggage.
Merrill Lynch
Expanding beyond the original internal applications, Tellme and Merrill Lynch launch 1-800-MERRILL to handle retail banking and customer service for clients nationwide.
Delta Itinerary Verification
Providing travelers easy access to checking their flight schedules was the first Delta Air Lines application to go live on Tellme’s network. Today thousands of travelers call the service every day.
Client Extranet launches
Improving how clients view and manage their applications, Tellme launched a new Client Extranet with features and functionality beyond traditional IVR systems.
1-800-FANDANGO
Expanding their online leadership to the phone, Fandango today works with Tellme to provide voice access to movie information and ticketing nationwide.
Package Tracking and Pick-up
Working with one of the world’s leading transportation companies, Tellme designed and deployed the voice-driven application for the customers looking to track a package or schedule a pick-up.
Song, 1-800-FLYSONG
Song, Delta’s new low cost air carrier, emphasizes their fresh, individualized brand. This personality is a big part of their phone strategy with shopping reservation and travel tips all a part of the Song services on Tellme’s network.
UnitedHealth Group
Wanting to distinguish between calls from health care professionals and individual members, UHG launched an application front end that could quickly identify the caller’s needs and accurately route them to the right information.
New Data Center
Tellme opens its new data center, with increased capacity, site control and an on-site operations center.
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2001 | 2000
| 1999
December 18
Tellme launches nation's first voice-activated 511 traveler information
service for the Utah Department of Transportation
October 23
Tellme deploys world's first VoiceXML 2.0 network and applications
October 8
Merrill Lynch Service Network enters production on the Tellme Voice
Application Network
September 27
Tellme launches "Where's My Stuff?" order status application
for Amazon.com
September 20
Tellme answers 100% of calls placed to 1-800-555-1212, nationwide toll-free
directory assistance
June 12
AT&T Wireless launches #121 personalized voice services powered
by Tellme
March 5
Enterprises commit one billion minutes on the Tellme Voice Application
Network
January 8
Appointed W3C editorship position for VoiceXML specification
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2001
| 2000 | 1999
November 1
Tellme Studio becomes the world's largest VoiceXML developer community
October 3
$125 million in Series D financing raised to expand infrastructure and
services globally. Announcement of the first Internet-based voice application
network to build and run phone applications for businesses: The Tellme
Voice Application Network
July 24
1-800-555-TELL goes live nationwide with capacity to handle hundreds
of millions of calls annually
June 14
First open VoiceXML platform for developing voice applications that
can answer any telephone made public: Tellme Studio
May 22
Strategic partnership and $60 million equity relationship with AT&T
April 10
Nationwide trial of the world's first consumer voice portal, 1-800-555-TELL
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2001
| 2000
| 1999
December 15
Kleiner Perkins Caufield & Byers, Benchmark Capital and The Barksdale
Group come together to fund $47 million Series B investment
July 19
Series A funding $6 million secured from The Barksdale Group, Brad Silverberg
and employees
April 19
Founding team comes together to build the world's largest Voice Application
Network to revolutionize the way people and businesses connect over
the telephone
February 16
Tellme Networks, Inc. incorporates
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